If you've been pleased with our service, please leave us a review on Google. We’d really appreciate your feedback!
Meanwhile, see below a few examples of what our lovely customers say about working with us...
Prompt and thorough service. Representatives who cleaned our gutters were polite and tidy in their work,. Would recommend.
Rob Morris
Colin (and Chloe) are incredibly helpful, knowledgeable and lovely. Incredibly quick to respond to our enquiries and moved things around as we had a newborn in the house. Highly recommended as Colin looks at the holistic problem where many just bait traps and hope for the best. Goes above and beyond.
Shelley Mole
Great family run business
Ady Davies
Proffesionals at what they do.
They removed large amounts of human blood from carpets and walls. Fortunately my dad lived to tell the tale.
Friendly and professional company
Would highly recommend
Antony Jones
The best thing about having squirrels and rats in my loft was getting to meet Colin! As well as having phenomenal experience as an ex builder and evicting all sorts of pests from homes, he’s what I’d call a ‘people person’. This meant he understood exactly what I needed to do, hear and see to move on from a stressful experience and totally sleepless nights from all of them running around in the loft. At one point he was even holding my hand as I very reluctantly, at his insistance, worked my way up the ladder to check out my ‘very lovely loft'! Colin asked me for permission and explained costs during the first survey for all of the actions he wanted to take (including filling two large holes in the loft, and adding a rat flap on my drain). All the noises stopped, I’ve been having great sleeps, and just in time for me starting my new job! At first glance, Gooch looks like a corporate sort of company, but it’s actually a small group of very hard working, friendly and knowledgeable people. On emails I had Chloe keeping me totally up to date and checking in with me to see if all was ok before and after Colin’s visit. Emily always called to keep me up to date with Colin’s ETA for my appointment (he is exceptionally punctual) and spent a long time listening to a sleepless me worry. Everyone took time and care in all of their dealings with me and I would not hesitate at all to recommend them. I can’t fault them on anything. Massive thanks everyone at Gooch!
Posted on Which Trusted Trader
Great service, great people, a pleasure to work with them. We have a building in town that was in a shabby state externally, and with winter on the way, not a great time to repaint. They jet washed the whole exterior, cleaned out the gutters which we hadn't noticed had become fully over grown, and cleared a car park of debris including a fair amount of suspect material. Happy tenants, happy landlord. Highly recommend them.
David Myerson
First class service from start to finish. Maggie went above and beyond to fit us into her busy schedule and her team were delightful. Punctual, diligent, immaculate and did a fabulous job of cleaning our commercial extraction unit until it gleamed. Highly recommended.
Natasha J
Had a problem with due to shoddy construction of down pipe. Inspection identified the problem and offered advice on rectification.
Couldn't be happier with the service.
Thanks
Gerard Mears
Was very pleased with the service I received. Very prompt and professional. Matt was very knowledgeable and put my mind at rest. Would recommend this company
Ann Wrigglesworth
Aston came out and inspected the loft which had serious flood and pigeon damage; he sent me the quote 24 hours later and had a team of two people on site for 3 days within the week. They cleaned things up in a very awkward (and hot) space. The job involved take breathing and cleaning equipment up 3 flights of stairs and then bring down over 12 rubble sacks of contaminated rubbish. The job was done on time, to budget and they left the house very clean. Good work and would recommend them.
Tom Oakes
Falcon Security Solutions in Gloucester have been using Gooch Group Ltd for all of our Window and Carpet Cleaning for the last 10 years, we have built up a good relationship and have found them to be experts in their field, very reliable and friendly. We have been happy to refer our own Customers to them, who have also been very complimentary about their work.
Steve Hawke
Thank you to everyone who helped clean up the fire damage. every staff member i encountered were friendly and professional. from quote to work completion was very speedy and any queries were dealt with almost immediately. thank you to the team for getting us back into our home.
Hannah Rogers
From start to finish the Gooch team were excellent. The surgery had staining on some of the older carpets and the team worked their magic and they all now look fresh and wonderful.
Posted on Which Trusted Trader
Maggie, Colin and the team provided an excellent service from start to finish. I emailed an enquiry over a weekend and received a quick holding response. Maggie called me the next morning and arranged for Colin to come out to assess the job. A detailed quote was provided and a date agreed for the work (cleaning out a loft, fitting new insulation and repairing holes in the loft wall). The work was completed to a high standard by Colin, Joe and Jack and they cleaned up after themselves.
Posted on Which Trusted Trader
Thank you for you prompt, friendly and professional service, the carpet moths have been treated very efficiently. Thanks Kate.
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Didn't know who to call in Cheltenham for pest control. Relieved I called the Gooch Group. Colin left no stone unturned in getting to the bottom of our issue. He took on the challenge as if it was his own home and really went the extra mile. He knows everything there is to know about his subject. After care service was excellent and he is genuinely interested in resolving your problem for good. I could recommend his service highly enough.
Posted on Which Trusted Trader
Excellent service as always. I've used Gooch for many service previously, but this time it was for carpet cleaning. The service was brilliant, the carpets came up looking like new which I was very pleased about. The cleaners arrived 5 minutes early, and were very efficient. The office team were also great. I called up asking for a quote, they came and saw the carpet and used a hand device which tells them the quality of the carpet and fibers so they can decide on the ph level of fluid to use in the machine. I received the quote the next morning and booked the job in straight away. The job was then completed within 48 hours. I would highly recommend this company!
Posted on Which Trusted Trader
Gooch Group Limited clean the windows to my property regularly throughout the year. They always do an excellent job and I never have any complaints. They always turn up on good time and complete the work on time and to budget. The quality of work is always extremely good and the customer service is excellent. Would highly recommend!
Posted on Which Trusted Trader
Great local company, helpful honest advice. Good workwear and cleaning equipment.
Chris Ogden
Great company to deal with who will always go above and beyond! Exceptional service from Danielle, Aston and the team! Highly Recommended! :-)
Nathan Pursey
I discovered last Thursday that I had a wasp nest being built under the eaves which required treatment. I rang Gooch and they were able to book me a visit for just four days later. Duncan came and very efficiently dealt with the problem and assured me that should the problem persist he would be back to deal with it. All done and dusted very quickly and efficiently.
Posted on Which Trusted Trader
Colin (and Chloe) are incredibly helpful, knowledgeable and lovely. Incredibly quick to respond to our enquiries and moved things around as we had a newborn in the house. Highly recommended as Colin looks at the holistic problem where many just bait traps and hope for the best. Goes above and beyond.
Posted on Which Trusted Trader
Called with a rat problem and it was solved that day! Colin had brilliant advice and has a really keen eye for detail. Saw a hole we’d never noticed and blocked that morning! He also popped some traps out as well just incase. Ever since we haven’t had any noises or scratches. Lovely guy with brilliant advice. I’ll be using Gooch again. Fabulous efficient service, I would highly recommend.
Posted on Which Trusted Trader
Needed a pest nest sorted out on a weekend. The phone was answered and they kept in contact with updates and let us know the price up front. Job couldn't be done on the same day due to the weather but they came the next day, explained what they were going to do and why. They gave us warnings of what to expect and when. The job was completed quickly with no fuss. The next day we had a phone call to make sure everything was good. All 3 of the team that we were in contact with were courteous, efficient and great at what they do. They are a family run company with a big honest heart. We will definitely use them again should we require anything that they can help with.
Posted on Which Trusted Trader
Gooch were contacted regarding a pigeon stuck in the chimney, immediately understood and was willing to help. Colin arrived sooner than expected and got to work to efficiently extract the bird from the chimney breast and out of the window where after taking stock he flew strongly away. We knew the cost beforehand and are thankful that this service was available for a happy outcome all round. Also welcomed advice to cap chimney and cover holes in floorboards by radiator pipes to prevent mice entering the house.
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Gooch Group have cleaned our windows for many years and we have always found them to be the best. Not only for the standard of cleaning but also for the friendly honest and trustworthy staff they employ. I would and do recommend them to everyone who asks.
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Thank you to everyone who helped clean up the fire damage. every staff member i encountered were friendly and professional. from quote to work completion was very speedy and any queries were dealt with almost immediately. thank you to the team for getting us back into our home.
Posted on Which Trusted Trader
Excellent company. Windows are sparkling - thank you again.
Posted on Which Trusted Trader
Gooch Group Limited cleared the gutters to the front of our home. They did a fantastic job and I had no complaints at all. This company were the only company I found which I felt used the correct health and safety measures to do the job, such as using the correct ladders. As a result it made me feel at ease and satisfied that the job was being done safely. Gooch Group Limited's quality of work is brilliant and so is the customer service, I would highly recommend!
Posted on Which Trusted Trader
Gooch Group Limited cleaned up the mess which resulted from a fire. They did a brilliant job and I had no complaints at all. The work was completed on time and to budget and I would highly recommend them to others. Top quality work!
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